Privacy Policy

Effective Date: March 31, 2026

365 Days is operated by Alter App Studio DOO ("we", "us", or "our"). This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the 365 Days mobile application (the "App").

By using the App, you agree to this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

a. Account Information

When you create or use an account, we may collect information such as:

your name
email address
authentication details or account identifiers

b. Journal and Well-Being Data

Because 365 Days is designed to help users reflect on their lives and emotional state, we may collect information you choose to enter into the App, such as:

mood selections
diary or journal entries
notes
life areas / directions
trackers, habits, or similar self-reflection data
messages you send through in-app AI features

This information may include personal or sensitive information that you voluntarily choose to provide.

c. AI Feature Data

If you use AI-powered features in the App, we may process the content you submit for analysis, summaries, insights, or other responses. This may include:

mood history
notes and diary entries
directions / life area content
prompts and messages sent to the AI feature
AI-generated responses

d. Subscription and Transaction Information

If you purchase a subscription, we may receive information related to your subscription status, plan type, renewal status, and transaction metadata from the relevant app store or payment provider. We do not store your full payment card details unless explicitly stated otherwise.

e. Technical and Usage Information

We may automatically collect certain technical information, including:

device type
operating system
app version
language settings
IP address or approximate location inferred from IP
identifiers necessary for app functionality and security
usage events within the App

f. Diagnostics, Crash Reports, and Analytics

If enabled, we may collect diagnostic information, crash logs, and analytics data to help us improve the App, troubleshoot issues, and understand feature usage.

g. Support Communications

If you contact us, we may collect your email address and any information you provide in your support request.

2. How We Use Your Information

We may use your information to:

provide, operate, and maintain the App
create and manage your account
store and sync your entries across devices
provide AI-powered analysis, summaries, and reflections
personalize your experience
process and manage subscriptions
respond to support requests
monitor, improve, and debug the App
protect against abuse, fraud, and unauthorized access
comply with legal obligations
enforce our Terms or other applicable policies

3. AI Processing and OpenAI

To provide AI-powered features in 365 Days, we may share the content you submit with OpenAI as our third-party AI service provider. This may include journal entries, mood data, notes, prompts, and similar content that you choose to submit through the App.

We use this information solely to provide AI-based summaries, analysis, reflections, and related functionality within the App.

Please do not submit information that you do not want to be processed by third-party AI providers.

4. Legal Bases for Processing (EEA / UK / Similar Jurisdictions)

Depending on your location, we may process your personal data on one or more of the following legal bases:

performance of a contract, such as providing the App and subscription features to you
your consent, where required
our legitimate interests, such as improving the App, securing the service, and preventing abuse
compliance with legal obligations

5. How We Share Information

We do not sell or rent your personal information.

We may share information with:

cloud hosting, database, and infrastructure providers
OpenAI and other service providers that help us deliver AI features
subscription, billing, and payment processing partners
analytics, diagnostics, and crash reporting providers, if used
customer support tools, if used
legal authorities or other parties when required by law or necessary to protect rights, safety, and the integrity of the App
a buyer, investor, successor, or affiliate in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction

We may also share information in aggregated or de-identified form where that information does not reasonably identify you.

6. International Data Transfers

Your information may be processed and stored in countries other than your country of residence. Where required by applicable law, we take appropriate measures intended to protect personal data transferred across borders.

7. Data Retention

We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

while your account is active
while needed to provide the App and subscription services
while needed to respond to legal, tax, accounting, security, or compliance obligations
for a limited period in backups, logs, and fraud-prevention systems

If you request deletion of your account or data, we will delete or anonymize your information within a reasonable period, unless we are required or permitted by law to retain certain information.

8. Account and Data Deletion

You may delete your account directly within the App through the account settings or other in-app account deletion flow made available to you.

When you delete your account, we will delete or anonymize your personal data within a reasonable period, unless we are required or permitted by law to retain certain information, including for legal, tax, accounting, security, fraud prevention, or regulatory compliance purposes.

If you need assistance with account deletion, you may also contact us at support@alterapp.studio.

9. Data Security

We implement reasonable technical and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. However, no system can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

access the personal data we hold about you
request correction of inaccurate or incomplete data
request deletion of your data
object to or restrict certain processing
withdraw consent where processing is based on consent
request portability of your data, where applicable
lodge a complaint with a relevant data protection authority

To exercise your rights, contact us at: support@alterapp.studio

11. Children’s Privacy

365 Days is not intended for children under the age of 13, or under the higher minimum age required by applicable local law. We do not knowingly collect personal data from children where such collection is prohibited by law.

If you believe that a child has provided personal data to us, please contact us at support@alterapp.studio, and we will take appropriate steps to investigate and, if necessary, delete the information.

12. Third-Party Services

The App may rely on third-party services to support functionality such as hosting, authentication, analytics, crash reporting, subscriptions, and AI features. Those third parties may process information in accordance with their own privacy policies and contractual arrangements with us.

The App may also contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" above and may provide additional notice inside the App or through other appropriate means. Your continued use of the App after the updated policy becomes effective means you accept the revised Privacy Policy.

14. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, you can contact us at:

Alter App Studio DOO
Email: support@alterapp.studio
App: 365 Days